Offices of the Insurance Commissioner
Allan L. McVey
Insurance Commissioner
Important Notice
Workers’ Compensation Claims
►Content of Written Decisions and Information for Claimants ◄

Insurance Bulletin 22-07 was issued to provide updated and continued guidance from the West Virginia Offices of the Insurance Commissioner (“OIC”) relating to the content of written decisions issued in West Virginia workers’ compensation claims.

This guidance is intended for all insurance carriers, third-party claims administrators and self-insured employers. This guidance has been, at least in part, issued previously. However, this Insurance Bulletin is being issued with an effective date of July 1, 2022, due to the workers’ compensation litigation changes that are beginning to take effect, including the new duties and adjudicatory responsibilities of the Workers’ Compensation Board of Review and the subsequent termination of the Workers’ Compensation Office of Judges. As a result of these changes, it is critical that all stakeholders comply with this regulatory guidance. 

Claimants who do not know the name or contact information for their employer’s workers’ compensation insurance carrier should be able to locate that information on the employer’s premises notice, as required by W.Va. Code §23-2C-15, or through the Coverage Verification System (CVS) at www.wvinsurance.gov/Employer-Coverage

Contact Information

  Workers' Compensation Complaints (888) 879-9842 or
(304) 558-3386

   Workers' Compensation Claims Services (304) 558-5838
  (304) 558-0671
  WV Offices of the Insurance Commissioner
  PO Box 50540
  Charleston, West Virginia 25305-0540
Physical Address:
  900 Pennsylvania Ave.
  Charleston, West Virginia 25302
Business Hours
    (Mon-Fri) 8:30 am - 4:30 pm
   Eastern Standard Time

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Workers' Compensation

The West Virginia workers’ compensation market has over 350 carriers offering workers’ compensation insurance to West Virginia employers. Since the workers’ compensation privatization legislation went into effect in 2006, the aggregate loss costs have decreased more than 80%.