Offices of the Insurance Commissioner
James A. Dodrill
Insurance Commissioner

Licensing and Education Division

  • Expiration Date Changes - Some licenses types will move from date certain to birth month renewals.
  • Renewal Cycle Changes - Some license types that renewed on an annual basis will now renew biennially.
  • License Type Changes - Some license types will convert to a Producer license. 
  • Company License Numbers - All companies will be assigned new company numbers based on the SBS system. Please note that companies can look-up their new license number via the SBS Company Look-up tool. 
  • Individual License Numbers - License numbers will now be the same as the NPNs (National Producer Number)
  • License Printing - Licensees can now obtain a PDF license via SBS Connect or OLS. Connect offers one free license print every time a change occurs to the license record. 
For detailed information regarding these upcoming licensing changes, please visit the West Virginia Web site:

Online tools

West Virginia Launch Page - Find contact information and links to all of the SBS tools for West Virginia 
Company Lookup - A free public lookup for basic company information.

Licensee Lookup - A free public lookup for Licensee Lookup basic licensee information on individuals and business entities. 

Online Licensee Services (OLS) - A fee-based service that allows unlimited license printing, address changes and a view of licensing information. Multiple entities may be added under one login.

Connect - A free service that allows license printing (one free print for changes made to a licensing record). Click here for a Connect guide

Update E-mail Address
Click on the appropriate link below and submit the online form to update your West Virginia e-mail address.

Individual Licensees

Business Entity Licensees
SBS Help Desk
For errors or help with SBS Online Tools contact:

SBS Help Desk

Hours: 8 a.m. - 5 p.m. CST Monday - Friday
Online Demo

We will host two demo sessions via free webinars. If you are interested in attending, please complete this online registration: 

Webinar Registration

A confirmation e-mail and link will be sent to those who submit the completed form.

West Virginia Offices of the Insurance Commissioner
What does this mean for you?

The West Virginia Offices of the Insurance Commissioner will go live with a new back-office software solution, State Based Systems (SBS), on February 7th. As the regulatory system of choice by the West Virginia insurance regulators, we encourage the industry to take advantage of our online tools as well as those of the National Insurance Producer Registry ( NIPR ). Click here to learn more about SBS