Offices of the Insurance Commissioner
Allan L. McVey
Insurance Commissioner
State Office of the National Flood Insurance Program

The 2020 Legislature created the State Office of the National Flood Insurance Program and designated the Offices of the Insurance Commissioner to administer this program.  The coordinator of the program shall issue regulation, guidance and instructions as necessary to effectively administer the program.  The coordinator shall conduct trainings and will adopt and enforce adequate land use and development criteria that are consistent with the minimum standards established by the National Flood Insurance Program.

FEMA Webinar Series for Risk Rating 2.0, Equity in Action For Insurance Agents


This is a four-part series of briefings offered on a rotating schedule that will introduce the fundamentals of Risk Rating 2.0 and the details of the rating methodology. Up to 8 ASFPM CFM CECs are available by attending all four parts.

Training for insurance agents and insurance CE is available by visiting https://agents.floodsmart.gov/agent-training.

The four training sessions are: 

  • RR 2.0 Fundamentals (2 CFM CECs, not repeatable)
  • Rating methodology 1—Premium calculation variables (2 CFM CECs, not repeatable)
  • Rating methodology 2—Mitigation Credits and other variables (2 CFM CECs, not repeatable)
  • Rating Methodology 3—Transition of policies, use cases, and rating examples (2 CFM CECs, not repeatable)

It is recommended, but not required, that you take the training sessions in the order listed above. 


You can attend these webinars at (https://fema.zoomgov.com/j/16112089704 Meeting ID: 161-1208-9704; Passcode: 127630). 

There is no registration requirement for these training sessions, but the room size is limited to the first 350 participants for each session.  If you are unable to attend a session, please try again with the next offering of that session.  

More information about RR 2.0 can be found at the FEMA Risk Rating 2.0 website 

Risk Rating 2.0: Equity in Action | FEMA.gov    https://www.fema.gov/flood-insurance/risk-rating 

Floodplain Management

The purpose of floodplain management is to reduce flood damage. Floodplain management is the operation of community programs for preventative and corrective measures. These measures take a variety of forms and generally include zoning, subdivision or building requirements, and special-purpose floodplain ordinances.

Communities agree to adopt and enforce floodplain management ordinances to make flood insurance available to home and business owners. To date, 55 counties and 214 communities in West Virginia have voluntarily adopted and are enforcing local floodplain management ordinances that provide flood loss reduction building standards for new and existing development. 

Are YOU in a floodplain? Click HERE to find out!

For a contact list of local Floodplain Managers, CLICK HERE.

Important Phone Numbers

National Flood Insurance Program 800-427-4661

FEMA Floodplain Maps & Insurance 877-336-2627 or FEMAMapSpecialist@riskmapcds.com

Community Rating System (CRS)

The National Flood Insurance Program’s (NFIP) Community Rating System (CRS) was implemented in 1990 as a program for recognizing and encouraging community floodplain management activities that exceed the minimum NFIP standards. The National Flood Insurance Reform Act of 1994 codified the Community Rating System in the NFIP.

Under the CRS, flood insurance premium rates are adjusted to reflect the reduced flood risk resulting from community activities that meet the three goals of the CRS: 

    (1) reduce flood losses; 
    (2) facilitate accurate insurance rating; and 
    (3) promote the awareness of flood insurance.

Several communities in West Virginia are actively pursuing entry into the CRS program. The city of Philippi in Barbour County is the first community to join, consequently residents and businesses in Philippi enjoy a 10% discount on their flood insurance premiums.

Click here to learn more about the community rating system.

Flood Insurance

Floods are the most common natural disaster in West Virginia and in the United States, and being insured is your best chance of recovering should you be affected by a flood. Your largest investment will probably be your home. Is your home adequately protected?

Flood Facts to Keep In Mind:

  • Homeowner’s insurance does not cover flood damage.
  • You can buy flood insurance no matter what your flood risk is.
  • Just because a flood has never happened at your house’s location, does not mean it will never happen. Living away from streams and rivers does not guarantee your house will never flood.
  • Flood insurance is far better protection than depending on federal disaster assistance, which is available only if a disaster is federally declared.
  • There is a low-cost policy for homes in low- to moderate-risk areas: the Preferred Risk Policy.
  • Flood insurance is affordable. The average flood insurance policy costs approximately $400 a year for about $100,000 of coverage.
  • It is important to remember that floods can occur during the winter months.

Resources for Local Floodplain Managers

Regulations and Authorities

W.Va. Code 7-1-3v: County authority to adopt floodplain regulations
W.Va. Code 7-1-3u: County authority to treat streams to prevent flooding
W.Va. Code 8-12-14: Municipalities authorized to require permits
W.Va. Code 29-3-5b: Fire Commission authority to promulgate state building code
W.Va. Code 8-12-14: Municipalities authorized to adopt state building code
W.Va. Code 7-1-3n: Counties authorized to adopt state building code

44 CFR 60.3: Federal minimum floodplain regulations
International building code and NFIP requirements


Contact Information

  (304) 414-8462

  (866) FloodWV  (866) 356-6398

  PO Box 50540
  Charleston, West Virginia 25305-0540
Physical Address:
  One Players Club
  Charleston, West Virginia 25302
Business Hours
  (Mon-Fri) 8:00 am - 5:00 pm
  Eastern Standard Time