Offices of the Insurance Commissioner
Allan L. McVey
Insurance Commissioner
Testing Centers and Fingerprint Locations

Attention:  Pearson testing locations and IdentoGo locations are now open.  Please visit the following websites below for more detailed information. You can also call Pearson at 1-800-274-2614 and IdentoGo at 1-855-766-7746 for more details.

Masks may be required to be worn at certain locations.  Please be prepared to bring a protective mask with you.





Current identoGo Fingerprint Locations open below:

Pre-licensing Certificate NOTICE

Due to the Covid-19 emergency all pre-licensing certificates have been extended from the standard four months to six months until further notice. Pre-licensing will be valid from six months from the date of completion on the certificate. Please contact oicagentlicensing@wv.gov for further questions. Please also visit https://home.pearsonvue.com/Test-takers.aspx for the latest developments on testing opportunities.

Licensing and Education Division

Licensing and Education is responsible for processing and maintaining records on insurance licensees licensed to transact business in West Virginia. Licensees include 8,700 resident agents and 86,000 non-resident insurance agents, 800 resident adjusters and 27,000 non-resident adjusters in West Virginia. These licensees include residents who must complete educational and testing requirements to obtain a license. Residents of other states who have completed similar requirements in their states of domicile may apply for a West Virginia non-resident license by submitting the appropriate application and documentation for review. In addition to licensing of individual producers and adjusters, the division oversees the licensing of Adjusters, Surplus Lines Licensees, Business Entities (Agencies), Viatical Settlement Brokers and Viatical Settlement Business Entities.


New Resident Producer Applicants & Current Resident Producers Adding a Line of Authority

Applicant Notification and Record Challenge:  Your fingerprints will be used to check the criminal history records of the FBI.  You have the opportunity to complete or challenge the accuracy of the information contained in the FBI identification record.  The procedure for obtaining a change, correction, or updating an FBI identification record are set forth in Title 28. CFR. 16.34.

FBI Privacy Act Statement

Fingerprinting Announcement by IdentoGo

To complete the registration for fingerprints applicants will need the West Virginia Offices of the Insurance Commissioner service code which can be found here. To register please use https://uenroll.identogo.com/.

Resident adjusters and non-resident adjusters designating West Virginia as the home state will be required to be fingerprinted when adding a new adjuster license type or new adjuster line of authority. Fingerprints are valid for 60 days and are completed at IdentoGo facilities. To renew an existing adjuster license fingerprints are not required.

As of Sept 28, 2018, IdentoGo will no longer accept credit card payments online when scheduling appointments. All credit card payments must be made onsite at the time of the fingerprinting session. Applicants, employers, or facilities wishing to provide a credit card in advance and not onsite  should contact the IdentoGo billing department and complete paperwork to establish a NCAC account.

State Announcements

NIPR schedule of fees effective January 1, 2022 

New Flood Insurance Rating "Risk Rating 2.0" four-part series:   -  https://agents.floodsmart.gov/agent-training

CE Suspension Notification Process

Adjuster Facts and Questions effective July 1, 2021

Beginning April 1, 2021, a West Virginia Workers’ Compensation Adjuster exam will be available through Pearson VUE. This newly developed exam features updated content.

Licenses for the Workers’ Compensation Adjuster line of authority will become available July 1, 2021, upon successfully passing the Workers’ Compensation Adjuster exam.

Registrations for this exam open on March 18, 2021, with the first exam administrations available on April 1, 2021.

Outlines for this exam will be available on the content outline link. This information is found on the links section on the righthand side.

Additionally, beginning July 1, 2021, any person seeking a company adjuster license or an Independent adjuster license must take the West Virginia Adjuster (Adjuster 14) exam.

For current company adjusters please refer to the adjuster facts and questions to determine grandfathering of current licensees.

Remote proctoring for West Virginia

Notice regarding Letter of Clearance and Letter of Certification Process Changing

Applicants must now submit a $45.75 payment as fees for fingerprinting when they schedule through IdentoGo.

Fingerprint fee: $12.50

WVSP fee: $20.00

FBI Fee: $13.25 (previously was $12.00)

             Total $45.75

2022 Company Appointment Renewal Notice

Applicants applying for a surplus lines license before March 1, will be required to renew the license at the upcoming license renewal (May 31).  Applicants applying for a Business Entity license before March 1, will also be required to renew the license at the upcoming license renewal (June 30).  If you plan to do business in West Virginia before March 1, you must be licensed.

The license expiration date is as follows:

  • Insurance producer and adjuster - Last Day of Birth Month Biennially
  • Surplus Lines - Renew 5/31 Annually
  • Business Entities 6/1 Annually.