The Mission of the Market Conduct Division is to assist the Commissioner in proactively protecting West Virginia consumers by identifying non-compliant business practices of regulated entities through examinations and data analysis.
The Market Conduct Section conducts its mission through three primary functions:
1. Conducting Market Conduct Examinations and other formal regulatory inquiries;
2. Performing Market Analysis on insurers licensed to do business in West Virginia;
3. Monitoring self-insured employers that are self-administering their workers' compensation claims in accordance to established statutes and rules.
For questions, please contact our Office at (304) 558-6279, or send us a fax at (304) 558-1365.