STATE OF WEST VIRGINIA
Offices of the Insurance Commissioner
James A. Dodrill
Insurance Commissioner
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Licensing and Education Division

Testing Centers and Fingerprint Locations

Attention:  Pearson testing locations and IdentoGo locations are now open.  Please visit the following websites below for more detailed information. You can also call Pearson at 1-800-274-2614 and IdentoGo at 1-855-766-7746 for more details.

Please note the Wheeling testing location will be closed until February 1st. 

The Keyser, WV testing location is closed and will not be reopening. Currently the OIC and Pearson Vue is working on finding an alternative to assist customers in the Keyser area. For a complete list of Pearson locations and testing registration information please visit https://home.pearsonvue.com/

Masks may be required to be worn at certain locations.  Please be prepared to bring a protective mask with you.

 

www.identogo.com

 

https://home.pearsonvue.com/

Current identoGo Fingerprint Locations open below:

Pre-licensing Certificate NOTICE

Due to the Covid-19 emergency all pre-licensing certificates have been extended from the standard four months to six months until further notice. Pre-licensing will be valid from six months from the date of completion on the certificate. Please contact oicagentlicensing@wv.gov for further questions. Please also visit https://home.pearsonvue.com/Test-takers.aspx for the latest developments on testing opportunities.

Licensing and Education Division

Licensing and Education is responsible for processing and maintaining records on insurance licensees licensed to transact business in West Virginia. Licensees include 8,700 resident agents and 86,000 non-resident insurance agents, 800 resident adjusters and 27,000 non-resident adjusters in West Virginia. These licensees include residents who must complete educational and testing requirements to obtain a license. Residents of other states who have completed similar requirements in their states of domicile may apply for a West Virginia non-resident license by submitting the appropriate application and documentation for review. In addition to licensing of individual producers and adjusters, the division oversees the licensing of Adjusters, Surplus Lines Licensees, Business Entities (Agencies), Viatical Settlement Brokers and Viatical Settlement Business Entities.

 

New Resident Producer Applicants & Current Resident Producers Adding a Line of Authority

Applicant Notification and Record Challenge:  Your fingerprints will be used to check the criminal history records of the FBI.  You have the opportunity to complete or challenge the accuracy of the information contained in the FBI identification record.  The procedure for obtaining a change, correction, or updating an FBI identification record are set forth in Title 28. CFR. 16.34.

FBI Privacy Act Statement

Fingerprinting Annoucement by IdentoGo

• To complete the registration for fingerprints applicants will need the West Virginia Offices of the Insurance Commissioner service code which can be found here. To register please use https://uenroll.identogo.com/.

• As of Sept 28, 2018, IdentoGo will no longer accept credit card payments online when scheduling appointments. All credit card payments must be made onsite at the time of the fingerprinting session. Applicants, employers, or facilities wishing to provide a credit card in advance and not onsite should contact the IdentoGo billing department and complete paperwork to establish a NCAC account.
 

State Announcements

Adjuster Facts and Questions effective July 1, 2021

Remote proctoring for West Virginia

Notice regarding Letter of Clearance and Letter of Certification Process Changing


Applicants must now submit a $45.75 payment as fees for fingerprinting when they schedule through IdentoGo.

Fingerprint fee: $12.50

WVSP fee: $20.00

FBI Fee: $13.25 (previously was $12.00)

             Total $45.75


2020 Company Appointment Renewal Notice


Applicants applying for an adjuster or surplus lines license before March 1, will be requried to renew the license at the upcoming license renewal (May 31).  Applicants applying for a Business Entity license before March 1, will also be requried to renew the license at the upcoming license renewal (June 30).  If you plan to do business in West Virginia before March 1, you must be licensed.

The license expiration date is as follows:

  • Insurance producer - Last Day of Birth Month Biennially
  • Adjuster & Surplus Lines - Renew 5/31 Annually